BX-Robot Support Center

Technical Support

Documentation, onboarding and project assistance for every stage of robot deployment.

Get the Help You Need

Find setup guidance, integration advice and after-sales support for BX-Robot platforms. For urgent project issues, contact our engineering team with your model and serial information.

01

Product Documentation

Setup instructions, specifications, interface references and maintenance guidance.

02

Developer Support

Help with SDKs, APIs, networking, sensors and secondary development workflows.

03

After-Sales Service

Troubleshooting, repair coordination, parts assistance and warranty consultation.

How do I request technical support?

Send the robot model, serial number, issue description, operating environment and relevant photos or videos.

Where can I get product documentation?

Contact BX-Robot with your model and project information so the correct documentation package can be provided.

Do you support secondary development?

Developer support depends on the model and purchased configuration. Confirm SDK, API and interface requirements before ordering.

Still Need Assistance?

Describe the issue and include your robot model, operating environment and relevant media.

Contact Support